Last Updated: July 2026

Welcome to Love Bouquet. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

About Us

This website is operated by Love Bouquet. Throughout the site, the terms "we", "our", and "us" refer to Love Bouquet.

Our website provides preserved flowers, floral arrangements, personalized gifts, jewelry, gift boxes, and related products for customers in the United Arab Emirates.

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• The information you provide is accurate and complete.

• You will use this website only for lawful purposes.

• You will not use the website for fraudulent or unauthorized activities.

Products

We strive to display our products as accurately as possible. However:

• Product colors may vary depending on your device or screen settings.

• Because our products are handcrafted, slight variations in flowers, arrangements, ribbons, packaging, and decorative elements may occur.

• These natural variations make each product unique and do not constitute defects.

• All products are subject to availability.

We reserve the right to discontinue any product or modify product specifications without prior notice.

Pricing

All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

If a pricing error occurs, we reserve the right to cancel or refuse any order placed at the incorrect price, even if payment has already been received. In such cases, any payment collected will be refunded in full.

Orders

After placing an order, you will receive an order confirmation.

Love Bouquet reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability.

• Pricing or website errors.

• Suspected fraudulent activity.

• Violation of these Terms & Conditions.

Personalized & Custom Orders

Many Love Bouquet products are made to order and personalized specifically for each customer.

Once production or personalization has started, personalized or customized orders cannot be cancelled, returned, or refunded unless the item arrives damaged, defective, or incorrect due to our error.

Personalized products include, but are not limited to:

• Engraved jewelry.

• Customized gift boxes.

• Printed names.

• Personalized messages.

• Any specially made or customized item.

Payments

We accept secure payments through the payment methods displayed during checkout.

By placing an order, you authorize Love Bouquet to charge the selected payment method for:

• Product price.

• Shipping charges.

• Applicable taxes or fees.

Love Bouquet does not store your complete payment card information.

Shipping & Delivery

Delivery times shown on our website are estimates only.

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions.

• Public holidays.

• Courier delays.

• Events beyond our reasonable control.

Customers are responsible for providing accurate delivery information, including:

• Recipient name.

• Phone number.

• Delivery address.

Love Bouquet is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, replacements, and refunds.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

Intellectual Property

All content on this website, including but not limited to:

• Product photographs.

• Images.

• Videos.

• Logos.

• Graphics.

• Text.

• Designs.

• Website layout.

is the exclusive property of Love Bouquet and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

Customer Content

If you submit reviews, feedback, testimonials, photographs, or other content to Love Bouquet, you grant us the right to use, reproduce, publish, and display such content for marketing and promotional purposes without additional compensation, unless otherwise agreed.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Website Availability

We strive to keep our website available at all times. However, we do not guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

Limitation of Liability

To the maximum extent permitted by applicable law, Love Bouquet shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• The use of this website.

• Delayed deliveries.

• Website interruptions.

• Product availability.

• Technical errors beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Love Bouquet

Email: support@lovebouquet.ae

Phone: +971 54 447 7569