Privacy Policy

Last Updated: July 2026

At Love Bouquet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer support communications

Automatically Collected Information

We may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring website

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver your purchases.

  • Provide customer support.

  • Respond to inquiries.

  • Improve our website and customer experience.

  • Prevent fraud and enhance website security.

  • Send order confirmations and shipping updates.

  • Send promotional offers and marketing communications (only where permitted by law or with your consent).

Payment Information

All online payments are processed securely through trusted third-party payment providers.

Love Bouquet does not store your complete credit or debit card details on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic.

  • Measure advertising performance.

  • Deliver relevant advertisements.

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Third-Party Services

To operate our business, we may share necessary information with trusted service providers, including:

  • Shopify (our e-commerce platform)

  • Payment service providers

  • Delivery and courier companies

  • Marketing and advertising platforms (such as Meta and Google)

  • Analytics providers

These providers only receive the information necessary to perform their services and are required to protect your information.

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates, special offers, and new product announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or by contacting us.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Comply with legal and tax obligations.

  • Resolve disputes.

  • Enforce our policies.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for marketing communications.

  • Request information about how your personal data is processed.

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Love Bouquet

Email: support@lovebouquet.ae

Phone: +971 54 447 7569